Residential real estate owners faced with property damage or loss are faced with a multitude of complex hurdles when making a homeowners insurance claim. When confronted with these, most individuals don’t have the experience, knowledge and extensive time necessary to effectively bring a claim. Because people have insurance covering these losses, they want to maximize their recovery under the terms of their policy. The job of the insurance company’s adjuster is to save the insurer as much money as possible on a claim. It’s then and there that a conflict of interest might arise when one single adjuster attempts to represent the interests of both sides of a claim.
As opposed to the insurer’s adjuster, the public adjuster works solely for the insured person. When they’re acting on behalf of the insured person, the conflict of interest is eliminated.
Preparation of a claim is a painstaking, detailed and lengthy process. Even the typical claim involves policy amendments, multiple forms and sworn proof of loss that are detailed and complex. It’s highly unlikely that the insured person will be experienced and articulate in these claim requirements. These factors not only delay the claim, but they can also affect it adversely.
When representing an insured person on a claim, a company like Benchmark Public Adjusting Group will first assure that all time requirements in the insurance policy are fully complied with, while preserving any relevant and necessary evidence. Keeping in mind that the more accurately and comprehensively the claim is put together, the higher the likelihood there will be a prompt and equitable settlement of the claim.
Having a highly experienced and trained independent adjuster on the insured person’s side during this very difficult time and endeavor can be of great value to them. Their training and experience cannot be denied.
Songbird November 17, 2015
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